This Privacy Policy explains how Crash Benefit Network ("CBN", "we", "us") collects, uses, shares, and protects your information when you visit our websites, submit forms, communicate with us, or use our services (collectively, the "Services").
Not a law firm: CBN is not a law firm and does not provide legal advice. If you engage an attorney from our network, your data with that attorney is governed by their privacy practices.
1) Information We Collect
| Category | Examples | Sources |
|---|---|---|
| Identifiers | Name, phone number, email, postal address, IP address, device IDs. | Directly from you (forms, calls, SMS); automatically from your device (cookies, pixels). |
| Protected-class or demographic data (optional) | Age range; language preference. | Directly from you (optional fields). |
| Commercial & interaction data | Form submissions, call recordings, text message logs, consent logs, referral events. | From you; from our vendors (call/SMS platforms); from Partners after a referral. |
| Internet/technical data | Cookie IDs, pages viewed, timestamps, device/browser type, clickstream, approximate geolocation. | Automatically via cookies, pixels, and similar technologies. |
| Injury/incident context | Accident date, location, injuries, vehicle drivable, fault as you understand it. | Directly from you (forms, calls). We do not request medical records via this site. |
2) How We Use Information
- Provide, maintain, and improve the Services;
- Evaluate your eligibility for benefits and to determine suitable Partner matches;
- Communicate with you (including by phone/SMS/email) about your inquiry and next steps;
- Record and maintain consent, preferences, and do-not-contact requests;
- Prevent fraud, secure the Services, and comply with law;
- Measure marketing performance and optimize ad campaigns;
- Fulfill or enforce our agreements, including quality assurance and returns policies with Partners.
3) How We Share Information
- With Partners: If you ask us to connect you (or submit a form), we may share your inquiry details with participating attorneys and benefits providers to evaluate your options.
- With service providers: Hosting, analytics, ad tech, call/SMS platforms, consent management, security, and customer support vendors.
- For legal reasons: To comply with law, respond to lawful requests, protect rights, safety, and prevent fraud.
- Business transfers: In a merger, acquisition, financing, or sale of assets, data may be transferred as part of the transaction.
4) Cookies, Analytics & Advertising
We and our vendors use cookies and similar technologies to operate the site, remember preferences, measure traffic, and deliver/measure ads. Blocking some cookies may limit functionality.
5) Calls, Texts & Consent
By submitting your phone number, you agree CBN and its Partners may contact you about your options using autodialed/prerecorded calls and texts; message/data rates may apply. You may opt out by replying STOP or as otherwise instructed. Calls may be recorded where permitted by law.
6) Your Privacy Choices
- Marketing emails/texts: Use the unsubscribe link or reply STOP.
- Do Not Track: Our site may not respond to DNT signals; use Cookie Settings and device controls.
- Ad preferences: Use platform tools (e.g., Google, Meta) and browser settings to limit interest-based ads.
7) State Privacy Rights (U.S.)
Residents of certain states (including California, Colorado, Connecticut, Virginia, Utah) may have rights to access, correct, delete, or receive a portable copy of certain personal information, and to opt out of certain processing (targeted advertising, sale, or profiling). You may submit a request using the methods below. We will verify your identity before fulfilling a request.
- Email: info@crashbenefitnetwork.com
If we deny your request, you may appeal by replying to our response email with “Appeal” in the subject line. If unresolved, you may contact your state AG.
California (CPRA) Disclosures
We provide the following additional disclosures for California residents:
- Categories collected: identifiers; protected‑class/demographic (optional); commercial/interaction; internet/technical; injury/incident context.
- Purposes: as described in Section 2.
- Sources: you; your devices; service providers; Partners post‑referral.
- Disclosures for business purposes: to service providers for hosting, analytics, communications, security, and quality assurance.
- “Sale”/“Sharing” for cross‑context behavioral advertising: We may engage in activities that constitute “selling” or “sharing” under CPRA (e.g., using ad cookies). You can opt out via email.
- Sensitive information: We may collect limited injury/incident context that could be considered sensitive in some contexts; we use it only to provide the Services and do not use it for inferring characteristics.
- Retention: We retain personal information for as long as needed for the purposes described, including legal/contractual obligations, then delete or de‑identify it.
Nevada
Nevada residents may submit a request to opt out of the sale of personal information by emailing info@crashbenefitnetwork.com with the subject “Nevada Opt‑Out”.
8) Do Not Sell or Share My Personal Information
To opt out of activities that may be considered a “sale” or “sharing” of your personal information under applicable law, submit a request here by email. We also honor browser‑based opt‑out signals (where required) and will treat them as requests to opt out of sale/sharing for that browser.
9) Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure.
10) Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us to delete it.
11) International Users
Our Services are intended for U.S. users. If you access the Services from outside the U.S., you understand that your information may be processed in the U.S., where laws may differ from those in your country.
12) Changes to this Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Policy with a new “Last updated” date. Your continued use of the Services after changes means you accept the updated Policy.
13) Contact Us
Questions or requests about privacy can be sent to: info@crashbenefitnetwork.com or by mail at 5830 East 2nd St. STE 96674 Casper, WY 82609.